Why products may not appear publicly

If your product is not showing on your Budolinks storefront, there are several common reasons why it may still be hidden.

The product is still in Draft mode

Draft products are not visible publicly.

To make a product visible:

1. Open the product editor
2. Find the Status section
3. Switch the product from Draft to Published

Only published products can appear on your storefront.

The product is set to Private

Private products are hidden from:

• your public storefront
• discovery pages
• search indexing

They can only be accessed using a direct product link.

Private visibility is available on eligible PRO Plan accounts.

Your plan or trial may have expired

Free plans include a maximum number of published product slots.

If your trial or paid plan expires:

• products beyond your current plan limit may automatically become hidden
• older or lower-priority products may stop appearing publicly until you reduce your published products or upgrade again

Example:

• Free plan: up to 5 published products
• PRO Plan: unlimited published products

Your hidden products are not deleted and can become visible again after upgrading or reducing your active published products.

The category has no live products

Empty categories stay hidden publicly.

A category will only appear when it contains at least one visible published product.

The product may be hidden due to moderation or policy review

Products that violate platform policies may be:

• hidden
• disabled
• removed from public visibility

Examples may include:

• unsafe links
• spam content
• misleading product pages
• prohibited content

The storefront cache may still be updating

In some cases, storefront changes may take a short time to refresh publicly after publishing or editing a product.

Refreshing the page or waiting a few moments may help.

The product link may be incomplete or broken

Unsupported or invalid product links may prevent products from displaying correctly.

Check that:

• the product URL works
• the link is publicly accessible
• the shop page still exists

The product may belong to a hidden or disabled storefront

If your public profile is disabled or unavailable, products connected to that storefront may also stop appearing publicly.

Still not appearing?

If your product still does not appear after reviewing the steps above:

• save the product again
• confirm the product is published
• verify visibility settings
• check category assignment
• test the product link directly

You can also contact Budolinks support if the issue continues.